Verifying Your naga12 Account Identity
Account verification is the step that locks your wallet to your identity — it is there to protect your balance, not to slow you down. We ask for a government-issued ID and a selfie or document scan so our team can confirm the account belongs to you. This matters most at withdrawal: an unverified account cannot release funds, so completing this step
early keeps your cashier fully open. Verification documents are handled securely and never shared with third parties. If a document is unclear or expired, our support team will let you know exactly what to resubmit.
- Prepare Your ID — Have your national identity card or passport ready — a clear photo or scan is accepted.
- Upload Documents — Go to the verification section in account settings and upload the required ID image and selfie.
- Wait for Review — Our team reviews submitted documents and sends a status update to your registered contact.
- Account Fully Unlocked — Once verified, your cashier is fully active for both deposits and withdrawals without further ID prompts.